If you don't love your purchase, we want to make things right. Any unused bottle with the original packaging intact can be returned within 30 days with no questions asked. For more information you can visit our product return process page.

We build products designed to last the test of time, but if anything should go wrong, your bottles and accessories are also protected by a limited lifetime warranty.

Takeya USA Actives™, Originals™, Traveler™, Tumblers, Shakers, Kids, and Tritan™ can be repaired or replaced if found to be defective with normal use.*

*Normal wear including dents, scratches and color fades are not covered under warranty.

We can't wait for you to get your Takeya product, so we ship orders within 24 hours to the US and Canada.
Shipping Time:

Regular ground: Reaches your door within 3-8 business days in the contiguous US. Expedited shipping: Reaches your door in 2 business days in most areas within the contiguous US. Delivery days are Monday through Friday, but don't include holidays. Orders placed after 12pm on Friday or over the weekend will ship the following business day.*

*Select zip codes may require additional time and expedited shipping is not available for P.O. boxes.

Yes, we do. Expedited orders reach you in 2 business days in most areas within the contiguous US. Delivery days are Monday through Friday, but don’t include holidays. Orders placed after 12pm on Friday or over the weekend will ship the following business day.*
*Select zip codes may require additional time and expedited shipping is not available for P.O. boxes.

It's easy. Simply add your favorite coarsely ground coffee to the built-in filter, add cold water and steep for 12-24 hours. For more detailed instructions and recommended measurements, please visit our step-by-step guide here